Chargebacks

Visa Claims Resolution (VCR) goes into effect on April 13, 2018

In April 2018, Visa goes live with a new global dispute process called Visa Claims Resolution, or VCR. This new system aims to help reduce timelines and simplify the chargeback dispute process by shifting from the current litigation-based model to a liability assignment model.

 While the new system is designed for overall simplification, it deviates from the existing process in key areas.  

What is Visa Claims Resolution?