Chargebacks

16 Months and Counting until the October 1, 2020, EMV Liability Shift

On October 1, 2020, counterfeit fraud liability will shift to you, the merchant, when an EMV (chip) card is used at a fuel dispenser that only has the ability to read the card’s magnetic stripe and not the chip.

Today, this fraud is being covered by the issuing bank.   On October 1, 2020, and after, issuing banks will no longer cover fraud-related costs that occur at a non-EMV compliant fuel dispenser.

Visa Claims Resolution (VCR) goes into effect on April 13, 2018

In April 2018, Visa goes live with a new global dispute process called Visa Claims Resolution, or VCR. This new system aims to help reduce timelines and simplify the chargeback dispute process by shifting from the current litigation-based model to a liability assignment model.

 While the new system is designed for overall simplification, it deviates from the existing process in key areas.  

What is Visa Claims Resolution?