EMV Software for the VeriFone Commander and Ruby CI is NOW AVAILABLE. For sites that have already made hardware upgrades, please contact the VeriFone Help Desk and request Version 3.02.22, which is the software supporting EMV. In order for the remote download to take place (and all future downloads) the Automatic Download feature must be turned on. Your tech should have done this at the time of install. If this feature has not been turned on, you will need to contact your vendor and an on-site tech visit will be necessary.
For those of you who have not made your initial hardware upgrade to the Commander or Ruby CI, please contact your service provider to schedule installation as soon as possible.